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| Mouser Limited Lifetime Warranty |
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Mouser Custom Cabinetry, LLC, warrants to the original homeowner purchaser for as long as they own their home that the cabinetry that we manufacture will be free from defects in material and workmanship under normal home use and service at the original site of installation. This warranty is only applicable to our products used in residential applications within the United States and the province of Ontario, Canada, and is not transferable to subsequent owners. Cabinetry must be purchased through a factory authorized Mouser Dealer and properly installed.
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Should defects in material or workmanship exist, Mouser Custom Cabinetry, at its sole discretion and following thorough reviews and inspections of the product, will either repair or replace the defective product. This warranty covers only parts and materials of the products supplied by Mouser Custom Cabinetry. Not covered under this warranty are the labor and other costs to remove and reinstall cabinets, materials and related components.
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The Limited Lifetime Warranty does not apply to commercial applications. Cabinetry purchased for commercial applications have a one year limited warranty. Surface hardware (handles, knobs, and pulls) supplied by Mouser carry a one year limited warranty. Mechanical or electrical items, such as wood hood ventilator power units, carry the warranty as provided by the manufacturer, but not less than one year. Foil products will carry that manufacturer's warranty, currently a five year limited warranty. No warranty is included on Mouser cabinetry that is ordered and manufactured unfinished, wood edging used on countertop applications, wood tops with a sink or water source installed in the surface, appliance panels with a water/ice source cutout, routed finger pull areas or the pull area around waste basket pull-out doors. We will not warrant drying cracks in the wood caused by excessive heat from sources such as around wood hoods, built-in ovens, commercial ranges and fireplace mantels, nor do we warrant finish failure resulting from excessive heat, smoke, grease and improper cleaning. No finish warranty is provided on wood knobs or the touch surface area of doors and drawer fronts that are ordered with touch latches.
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This warranty does not cover damage caused by others or beyond the control of Mouser Custom Cabinetry, including but not limited to damage caused by misuse, abuse, accident, neglect, alteration, mishandling, improper installation, improper storage, failure to provide reasonable and necessary maintenance, or by flood, fire, earthquake, tornado, or other acts of nature. This warranty does not apply to products installed in vacation homes which do not maintain year-round environmental controls, or to products installed in areas with exposure to extreme humidity or extreme temperature fluctuations. In order to maintain warranty validation, Mouser cabinetry is to be stored and installed in a self-contained environment with a constant humidity level of 40% to 55%. Also, this warranty does not apply to the mellowing and aging of wood products, variation in the wood grain or color, fading, or visible cracking around joint areas, particularly finish cracks related to solid color finishes.
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Mouser Custom Cabinetry reserves the right to alter design, specifications, and materials without obligation to make similar changes to products previously manufactured. The repair or replacement is contingent upon the current product offerings and construction within the Mouser Custom Cabinetry product line at the time of the warranty claim. If a warranty claim is filed after a product is changed or discontinued, Mouser Custom Cabinetry reserves the right to honor the warranty by either replacing the affected component with a new component of the same style, or replacing the affected component and any other components in the residential application to achieve a uniform appearance with a similar and comparable product style.
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If components are replaced, Mouser Custom Cabinetry cannot guarantee that the finish of these replacements will exactly match the finish and appearance of the original components. This is due to the changes that occur during the woods natural aging process.
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This is the exclusive warranty of Mouser Custom Cabinetry, LLC, and is expressly in lieu of all other warranties and conditions, expressed or implied, including any warranty of merchantability or fitness for a particular purpose. We do not authorize any other person or company to assume on our behalf, any other liability in connection with this warranty. This warranty gives you specific legal rights and you may have other rights, which vary from state to state or province to province.
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This Limited Lifetime Warranty applies to orders shipped on or after January 1, 2007.
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To file a warranty claim request, the original purchaser is to contact the authorized Mouser Custom Cabinetry Dealer where the product was purchased. A dated sales receipt as proof of purchase is required to obtain benefits from this warranty. The authorized Dealer will obtain the necessary information to complete a warranty request and forward the request in writing to Mouser Custom Cabinetry. If difficulty exists in obtaining assistance, please write to and supply all necessary information to: Mouser Custom Cabinetry, 2112 N Hwy 31W, Elizabethtown, KY 42701. Phone: 1-800-345-7537.
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This Warranty, and any legal claims or disputes relating thereto, shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to or application of a jurisdictions conflict of laws principles. Purchaser submits to the jurisdiction of state and federal courts of the Commonwealth of Kentucky for the resolution of any legal action arising out of this warranty.
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